SHIPPING AND DELIVERY

Sewn Items

Our sewn items are usually dispatched within 3-5 working days.  Around busier times (i.e. Christmas) we will let you know if this has changed.

Crochet Items

Our smaller crochet items are usually dispatched within 7 working days (i.e. hats, booties and sandals).  Shawls can be dispatched within 7-14 working days.  Again around busier times we will let you know if this has changed.

Within the UK

We send our items via Royal Mail and generally use 2nd class as it keeps the costs down for you the buyer.  A small parcel is £2.29 and usually with be delivered between 3-5 working days.   A large parcel is £3.90 and again aims to be delivered within 3-5 working days. 

All of our items are sent using ‘signed for’ delivery and fully insured should the worst happen.  If your package does become lost or damaged, you will be given a full refund.   

Europe

We send our items via Royal Mail and generally use 2nd class as it keeps the costs down for you the buyer.  A small parcel is £2.45 and usually with be delivered between 3-5 working days.   A large parcel is £10.15 and again aims to be delivered within 3-5 working days. 

All of our items are sent using ‘signed for’ delivery and fully insured should the worst happen.  If your package does become lost or damaged, you will be given a full refund.   

IMPORT CUSTOMS:

Customs policies and import duties differ from country to country. Unfortunately, I won’t know, if items ordered by our customers will be subject to import duties, as they are only charged once the parcel reaches its destination country. If your parcel does incur an import charge, this must be paid by you, the recipient of the parcel.